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Terms and conditions

 

Our terms and conditions constitute the basis of commercial negotiation and are systematically communicated to each buyer to enable him to place an order.

The general terms and conditions described below detail the rights and obligations of the company Normandy Memory Tours and its client in connection with the sale of services.

Any acceptance of the estimate/purchase order including the clause "I acknowledge having read and I accept the attached general terms and conditions" implies the buyer's unreserved acceptance of the general terms and conditions.

 

Booking policy

 

You can book by phone +33687466033 or by e-mail: contact@normandymemorytours.com

 

In order to confirm your reservation, we will ask you for a deposit of 100 euros (per full day) and 50 euros (for half a day), amount deducted from the final invoice payable on the day of the excursion.

We will send you a secure link by email so that you can pay your deposit.

 

Price

 

The price corresponds to the transport and guide service.

From 1 to 7 people, the price is therefore similar.

 

Admission to the museum and lunch are not included in the price of the service.

 

The prices of the services sold are those in effect on the day of the booking. They are denominated in euros and calculated excluding taxes. Normandy Memory Tours is not subject to VAT, the prices invoiced to customers will therefore be exclusive of tax.

 

Normandy Memory Tours grants itself the right to modify their prices at any time. However, it undertakes to maintain the services ordered at the prices indicated when the order is registered.

 

 

Payment terms

 

Payment for benefits is made:

• By cheque.

• By credit card (2% additional commission fee).

• In cash.

 

Cancellation Policy

 

If you cancel at least 30 days before the excursion, the deposit will be fully refunded.

If you cancel between 30 and 7 days before the excursion, 50% of the deposit will be refunded.

If you cancel within the last 6 days before the excursion, the deposit will be entirely charged.

In the event of a cancellation caused by Normandy Memory Tours, the client will be fully refunded.

 

Customer personal effects

 

In the event of deterioration, loss or theft of the client's personal effects, whether during transport or on site, Normandy Memory Tours declines all responsibility.

 

Force majeure

 

The responsibility of the company Normandy Memory Tours cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in the present general conditions of sale results from a case of force majeure.

As such, force majeure means any external, unforeseeable, and uncontrollable event within the meaning of article 1148 of the Civil Code.

 

 

Court of competent jurisdiction

 

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.

Failing amicable resolution, the dispute will be brought before the Commercial Court of Caen (France).

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